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Cookie and Data Usage Policy

Understanding how Syscodewave uses tracking technologies to enhance your trading education experience

Last updated: February 2025

What Are Cookies and Tracking Technologies

When you visit syscodewave.com, we use small data files called cookies and similar tracking technologies to improve your experience with our trading education platform. Think of these as helpful tools that remember your preferences and help us understand how our content serves your learning needs.

These technologies work behind the scenes to make your visits smoother. For instance, they remember if you've already watched an introductory video or completed a technical analysis quiz, so you don't have to start over each time you return.

How This Benefits Your Learning

  • Remembers your progress through our trading indicator courses
  • Keeps your preferred chart settings and analysis tools active
  • Suggests relevant content based on your current skill level
  • Maintains your login status during study sessions
  • Saves your customized dashboard layout preferences

Types of Tracking We Use

Essential Cookies

These are necessary for basic site functions like logging into your student portal, accessing course materials, and maintaining security. Without these, core features wouldn't work properly.

Functional Cookies

These remember your choices and preferences, such as your preferred language settings, chart display options, and whether you want simplified or advanced trading tutorials.

Analytics Cookies

We use these to understand which educational content helps students most effectively learn technical analysis and trading strategies. This helps us improve our teaching methods.

Marketing Cookies

These help us show you relevant information about our upcoming courses and programs that match your interests in specific trading methodologies or market sectors.

Managing Your Cookie Preferences

You have complete control over how we use cookies on your device. Most web browsers allow you to manage these settings, and we respect whatever choices you make. Keep in mind that disabling certain cookies might affect some functionality of our educational platform.

Browser-Specific Instructions

Chrome

Go to Settings > Privacy and Security > Cookies and other site data. You can block all cookies or create exceptions for specific sites.

Firefox

Access Options > Privacy & Security > Cookies and Site Data to customize your cookie settings and manage stored data.

Safari

Navigate to Preferences > Privacy and adjust your cookie settings. You can also manage website data from this section.

Edge

Visit Settings > Site permissions > Cookies and site data to control how cookies are handled on our site.

Data Retention and Your Control

We keep different types of data for varying periods based on their purpose and your relationship with our educational programs. Session cookies disappear when you close your browser, while persistent cookies might stay for months to remember your preferences.

Retention Periods

Session Data: Cleared when you end your browser session

Preference Settings: Stored for up to 12 months to maintain your customized experience

Analytics Information: Aggregated data kept for 24 months for educational content improvement

Marketing Data: Maintained for 18 months or until you opt out of communications

You can request deletion of your data or ask questions about our retention practices anytime. We believe in transparency about how long we keep information and why.

Third-Party Services

Some cookies come from trusted third-party services that help us deliver better educational content. These might include video hosting platforms for our trading tutorials, analytics services that help us understand student engagement, and communication tools for course discussions.

Each of these services has their own privacy policies, and we carefully select partners who maintain high data protection standards. We don't share personal information with these services beyond what's necessary for them to function properly.

Updates to This Policy

As we improve our educational platform and add new features, we may update how we use tracking technologies. We'll notify you of significant changes through email or prominent notices on our website.

Minor updates, like clarifying existing practices or updating contact information, will be reflected here with a new "last updated" date. We encourage you to review this policy periodically, especially before starting new courses or programs.

Questions About Our Data Practices

If you have concerns about how we use cookies or want to exercise your data rights, we're here to help.

Email us at info@syscodewave.com or call +842083852650

Visit us at: 471 Nguyễn Văn Cừ, Hồng Hà, Thành phố Hạ Long, Quảng Ninh, Vietnam

Contact Our Privacy Team

SysCodeWave

471 Nguyễn Văn Cừ, Hồng Hà
Thành phố Hạ Long, Quảng Ninh
Vietnam
  • info@syscodewave.com
  • +842083852650

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Our platform employs tracking technologies to enhance your learning experience and analyze course effectiveness. These tools help us personalize content recommendations and improve our educational services. Learn about our data practices.